What is total quality control the japanese way business management english and japanese edition ishikawa kaoru on amazoncom free shipping on qualifying offers what is total quality control the japanese way business management english and japanese edition. Japan is world renowned for its incredible record for total quality control quality improvement process and lean management however it wasnt always so take a look at japans journey to how it got to where it is today an inspiring story that illustrates that any country or company can develop the skills and techniques to attain a quality improvement process. Total quality control tqc system for optimizing production based on ideas developed by japanese industries from the 1950s onthe system which blends western and eastern ideas began with the concept of quality circles in which groups of 10 20 workers were given responsibility for the quality of the products they produced. By the 1970s the notion of total quality was being discussed this was seen as company wide quality control that involved all employees from top management to the workers in quality control in the next decade more non japanese companies were introducing quality management procedures based on the results seen in japan
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